Frequently Asked Questions

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 We recruit and support work from home agents acting as a freelancer or independent contractor who will provide call center support such as Sales, Customer Service and Tech Support. 

 We partner with Arise Virtual Solutions  who provides outsource services and technology to a growing roster of Fortune 500 Companies or Brands.

We manage a healthy relationship with Arise and provide our contractors with the legal and administrative structure to simply work from home taking inbound calls as part of a virtual call center!

Our agents are independent contractors or a self-employed person with our company! All agents receive a 1099 M to report any revenue earned in each tax year. 

 Virtual Call Centers can be a breeding ground for all types of FRAUD including identity fraud. So please be prepared to provide the following to be contracted with our company:
SECURITY COMPLIANCE DOCUMENTS:

• INDEPENDENT CONTRACTOR AGREEMENT
• FRAUD AGREEMENT
• COPY OF FRONT AND BACK OF DRIVERS LICENSE OR STATE ID
• AFFIDAVIT OF IDENTIFICATION
• COPY OF INTERNET BILL TO ESTABLISH SERVICE LOCATION
• COPY OF UTILITY BILL IN YOUR NAME TO THE ADDRESS ON YOUR PHOTO ID (THIS PROVES RESIDENCY)
• OTHER DOCUMENTS MAY BE ACCEPTABLE FOR AN EXPANDED LIST PLEASE EMAIL US AT INFO@abloomcallcenter.com

Primarily Sales, Customer Service and Tech Support via Inbound Calls! But our contractors also provide data entry, email and chat support. Some of our high performing contractors have even been granted contracts for an expanded role such as Escalation support; Chat room Monitors; Quality Coaches and other leadership roles.

ABLOOM CALL CENTER LLC provides ongoing support to ensure that all of our contractors have such opportunities!

Yes, this is for your protection and ours. It is a basic non-binding Independent Contract Agreement. Non-Binding means you can separate* from our company whenever you choose.

*Please note - if a contractor is active with a client we do require you complete the duration of your Statement of Work (SOW) before separating. A Statement of Work is a specific contract related to the scope and length of your assignment with a client program. They are usually written for 90-120 days and renew if your performance remains acceptable*

All contractors have to be legal residents of the United States and must be 18 years or older.

We currently do not contract with residents of the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon and Wisconsin.

You will be required to document proof of your identity and residency in the United States. 

If you are a NEW CSP - enter our IB ID 488560 where requested. We acknowledge all requests promptly.

If you are transitioning from a different call center company please send an email to info@abloomcallcenter.com and we will assist you.